SPORTSBOOK CONTACT LIST. A phone call or the 'right here, right now' Live Chat option, to ensure you get the most from your online gaming experience! Sportsbook URL Email Phone Number Live. How do I contact Support? Our support team is always on hand to help out if and when you need us. You can create a ticket, or view our articles 24/7. Agents are also available 24/7. Just click the link below for more information. Please Note: Due to issues surrounding the Coronavirus (COVID-19) we are currently unable to provide phone. Support@draftkings.com sportsbook@draftkings.com. US Office 222 Berkeley St. Boston, MA 02116 UK Office 26th Floor 122 Leadenhall St Lime Street London EC3V 4AB. Contact Number. Sportsbook is your source for the best in sports betting entertainment. You'll find the widest variety of bets and odds in every sport imaginable including Major League Baseball, soccer.
Ready to get in the game? In order to begin wagering, you need to login below to make a deposit in to your Sportsbook.ag account. Using the funds that are on deposit, you can wager on any sporting event, casino game or in the poker room. There are no fees for making a deposit and you are free to withdraw your funds at any time, 24 hours a day, 7 days a week.
If you already have an account with us and are ready to make a deposit, please click here.
Credit Cards
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Credit Cards are processed right online in just a few seconds when you login and use our cashier.
Bitcoin Deposit
- Minimum Deposit: $5.00
- Maximum Deposit: $10,000.00
Please follow the online instructions to retrieve Bitcoin information and complete a transaction. Bitcoin Addresses are for one time use only. Additional deposits may result in delays and may be subject to an administration fee.
NOTE:
Failed Deposits: We allow 4 failed deposits per 24hrs per credit card or ewallet, If you reach the 4th failed attempt with method 'A' you can attempt with method 'B', then method 'C' and so forth.
Successful Deposits: We allow 3 credit card deposits for a maximum of $1,000 per 24 hours per account.
Ewallets-We are not restricting the number or amount of successful deposits. The only limits applied are those set by the ewallets themselves.
Important Information
Before making a deposit and to avoid unnecessary delays in processing your payouts make sure your address is correct and that it matches bank records. In the case we were not able to verify your account information you may be required to submit additional documentation for account verification that may include the following:
- A photocopy of your picture ID (e.g. Drivers License, passport)
- Photocopies (front and back) of your credit cards
- A credit card statement or utility bill.
- Imprint of your credit card
When your credit card transaction is successful, the descriptor that will appear on your credit card statement will be displayed. Please take a moment to write it down.
There might be a difference between the transaction date and the posting date on your credit card statement. If you do not recognize a transaction on your credit card statement or have a question about any transaction on your account, please feel free to contact us, we will be more than happy to help you.
Depositing with a Promocode:
Whenever you receive a bonus code from Sportsbook.ag (by e-mail or regular mail) please make sure to note the following:
- The promocode offer is by invitation only.
- The promocode bonus can only be used once, per account and per household.
- This bonus and promocode are good on your next deposit only.
- The bonus attached to this promocode will be deposited into your account, once you’ve funded and entered the promocode in the appropriate field. (The promocode field is below the Amount field in the cashier page)
- All promocodes have an expiration date as indicated in the email or mail
you received. - You must fund your account before the specified expiration date in order to get the bonus.
- There is no minimum deposit amount.
- The maximum bonus amount regardless of the amount of your deposit is $500.
- Standard deposit/reload bonus rollover rules apply before you can withdraw any bonus funds (please see the standard “Deposit Rules” below).
- Any abuse of the Promo code system will result in the forfeiture of any bonus funds awarded plus any winnings generated from them.
- Sportsbook.ag reserves the right to change terms and conditions at any time.
Deposit Rules
Reload bonuses are capped at $500 bonus.
10% sign-up bonuses, reload bonuses and other cash rewards are subject to the following standard rollover requirements:
- Sports-betting activity equal to 20 x the amount of the bonus.
- Instant Casino activity equal to 35 x the amount of the bonus. Craps and all Roulette - variations do not apply towards rollover requirements.
- These bonuses cannot be transferred to the poker room or download casino.
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- We will process your Credit Card within seconds online
- There are never any fees for this service
- Failed Deposits: We allow 4 failed deposits per 24 hours (resets at midnight PT) per credit card. If you reach the 4th failed attempt with method 'A' you can attempt with method 'B', then method 'C' and so forth.
- Successful Deposits: We allow 3 credit card deposits for a maximum of $1,000 per 24 hours per account (resets at midnight PT). If higher deposit limits are available they will show in the cashier.
Please note that your card must be approved for International and 'card not present' transactions such as online or mail/telephone order. While we always credit the amount you submit you may be billed for less. Please contact us immediately if you have any questions regarding the transactions details on your statement.